3. Continuous Improvement LIFECYCLESS

“improve what you know”

Our Continuous Improvement LIFECYCLESS is designed to SUSTAINABLY improve knowledge of organizational and process risks. We achieve this through a combination of incremental and breakthrough improvements. This also builds on both the Knowledge Management LIFECYCLESS & Risk Management LIFECYCLESS.

SUSTAINABLY: in a way that can be maintained at a certain rate or level

Services we offer include, but are not limited to:

Organizational Continuous Improvement Consulting:

Action Item Management;

Description: Action Item Management is a critical skill that provides clear guidance on how to manage action items from all activities related to the management system.

Services Offered:

  • New Action Item Management Program Development;
  • Action Item Management Program Coordination;
  • Existing Action Item Management Program Assessment & Audit.

Management System Audits & Assessments;

Description: Management System Audit & Assessment is a routine performance evaluation of management systems for efficiency. It also ensures that there are enough internal and external assurance activities in compliance with established guidelines. This is an opportunity to review recent performance and identify continuous improvement opportunities.

Services Offered:

  • New Management System Audit & Assessment Program Development;
  • Periodic Management System Audit & Assessment Program Coordination;
  • Existing Management System Audit & Assessment Program Review

Incident Investigation Program;

Description: The Incident Investigation Program establishes a sustainable process to investigate incidents, identify contributing factors/root causes, implement appropriate corrective actions, and communicate lessons learned across the organization to avoid recurrence.

Services Offered:

  • New Incident Investigation Program Development;
  • Incident Investigation Program Coordination;
  • Human Factors Analysis Classification System (HFACS) Facilitation;
  • Existing Incident Investigation Program Audit & Assessment.

Process Continuous Improvement Consulting:

Scenario Based Assurance (SBA);

Description: SBA is a periodic assessment of safeguards to ensure they are functioning as intended upon demand. SBA involves the following three (3) levels of checking:

  1. Verification ➔ Did we do it right?
  2. Audit ➔ Did we do what we said?
  3. Assurance ➔ Are we doing the right things?

Services Offered:

  • New Assurance Program Development;
  • New Scenario-Based Assurance (SBA) Facilitation;
  • Existing Assurance Program Audit & Assessment.

Key Performance Indicator (KPI) Management;

Description: KPI establishes performance and efficiency indicators to monitor effectiveness, identify weaknesses, and make changes to prevent degradation of work activities. Performance monitoring allows problems to the identified and corrective actions taken before an incident occurs. A combination of leading and lagging indicators is the best way to validate effectiveness.

Services Offered:

  • New Key Performance Indicator (KPI) Program Development;
  •  Existing Leading & Lagging Key Performance Indicator (KPI) Coordination;
  • Existing Key Performance Indicator (KPI) Audit & Assessment.